Our Shipping and Return Policy

To be helpful and healing in all that we do!

We are deeply devoted to the pursuit of fulfilling that simple mission. That’s why at Shepard Moon we pick our team as mindfully as we do the essential oils we put into our natural bath and skincare products. We are blessed that each member is dedicated to personal growth through active service. Why is this important to us? We believe that this energy of love and kindness is infused into all of our natural, handmade products and you will feel this difference!

Shipping Information

Shipping rates are based on orders within the Continental United States. Any orders outside this area will be calculated on a per order basis.

We ship Fed-Ex ground or US Postal Service unless otherwise specified.

All orders will be shipped within 1-3 business days and tracking information will be sent to you for your convenience.

Sales tax will be applied to those who live in Washington State.

Our Shipping Rates

We apply set shipping rates based on your total purchase. Our rates are as follows:

0 to $11.99 = $3.95

$12 to $29.99 = $5.95

$30 to $49.99 = $8.95

$50+ = Free Shipping

Our Return Policy

At Shepard Moon, your satisfaction is our #1 attention. If for any reason you are dissatisfied with our products you may return them for a full refund. Returned items must be made within 30 days of purchase. Please include your original packing slip and email us at orders@shepardmoon.com or call us at (206) 706-3155 so that we can begin processing your return. Because different credit card companies vary in their administrative practices, we ask that you allow two billing cycles for the credit to appear on your statement. If you have any concerns, please do not hesitate to contact us.
Recycle Logo
We at Shepard Moon, believe strongly in recycling. All of our packing peanuts used in shipping are recycled. We ask that you continue this practice with shipping materials that you receive from us! Thank you!