Our Shipping and Return Policy

Shipping Information

Shipping rates are based on orders within the Continental United States. Any orders outside this area will be calculated on a per order basis.

We ship Fed-Ex ground or US Postal Service unless otherwise specified.

All orders will be shipped within 1-3 business days and tracking information will be sent to you for your convenience.

Sales tax will be applied to those who live in Washington State.

 

Our Shipping Rates

We apply set shipping rates based on your total purchase. Our rates are as follows:

0 to $11.99 = $3.95

$12 to $29.99 = $5.95

$30 to $49.99 = $8.95

$50+ = Free Shipping

 

Our Return Policy

At Shepard Moon, your satisfaction is our #1 attention. If for any reason you are dissatisfied with our products you may return them for a full refund. Returned items must be made within 30 days of purchase. Please include your original packing slip and email us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at (206) 706-3155 so that we can begin processing your return. Because different credit card companies vary in their administrative practices, we ask that you allow two billing cycles for the credit to appear on your statement. If you have any concerns, please do not hesitate to contact us.

 

Recycle

 

We at Shepard Moon, believe strongly in recycling. All of our packing peanuts used in shipping are recycled. We ask that you continue this practice with shipping materials that you receive from us! Thank you!

 

Shepard Moon LLC

819 N. 49th Street Ste. 111
Seattle, WA 98103, USA

 

Phone: (206) 706-3155

Toll-Free: (877) 582-9663

Fax: (206) 706-3155
 

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hand crafted by humans