Shipping Information
Shipping rates are based on orders within the Continental United States. Any orders outside this area will be calculated on a per order basis.
We ship Fed-Ex ground or US Postal Service unless otherwise specified.
All orders will be shipped within 1-3 business days and tracking information will be sent to you for your convenience.
Sales tax will be applied to those who live in Washington State.
Our Shipping Rates
We apply set shipping rates based on your total purchase. Our rates are as follows:
0 to $11.99 = $3.95
$12 to $29.99 = $5.95
$30 to $49.99 = $8.95
$50+ = Free Shipping
Our Return Policy
At Shepard Moon, your satisfaction is our #1 attention. If for any reason you are dissatisfied with our products you may return them for a full refund. Returned items must be made within 30 days of purchase. Please include your original packing slip and email us at orders@shepardmoon.com or call us at (206) 706-3155 so that we can begin processing your return. Because different credit card companies vary in their administrative practices, we ask that you allow two billing cycles for the credit to appear on your statement. If you have any concerns, please do not hesitate to contact us.
We at Shepard Moon, believe strongly in recycling. All of our packing peanuts used in shipping are recycled. We ask that you continue this practice with shipping materials that you receive from us! Thank you!